PRIVACY POLICY

In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), Urban Pace Studios provides the following privacy notice: Unless otherwise stated, you are not legally or contractually required to provide your personal data. Choosing not to provide certain data may limit access to some of our services or features. “Personal data” refers to any information relating to an identified or identifiable natural person.

If you have any questions about this privacy policy or your personal data, you may contact us at info@urbanpacestudios.com. You may also reach out to request access, correction, deletion, or to exercise your data rights.

Server log files

You may visit our website without providing personal data. However, when you access the site, your browser may automatically transmit data that is stored in server logs. This includes the name of the accessed page, date and time of request, volume of data transferred, and the requesting provider. This data is used solely to ensure the proper functioning and security of our website and services. It is not linked to specific individuals.

Contact form

When you use our contact form, we only collect the data you voluntarily provide, such as your name, email address, and message. This data is used solely to respond to your inquiry. By submitting the form, you consent to the processing of your information. You may withdraw consent at any time by contacting us. Your data will not be retained longer than necessary to respond to your request unless further use is expressly permitted or required by law.

Customer account

When creating a customer account, we collect personal data as necessary to manage your profile and facilitate future purchases. You may request deletion of your account at any time by contacting us.

Order processing

When placing an order, we collect the information necessary to fulfill your purchase, including your name, shipping address, email, and payment information. We only collect what is required to process your order efficiently and securely. We may share this information with third parties involved in fulfilling your order, such as payment providers, shipping companies, and logistics or IT services. These third parties are contractually bound to handle your data responsibly and only for the specified purpose.

Newsletter

If you subscribe to our newsletter, your email address will be used solely for that purpose. You can unsubscribe at any time using the link provided in the email or by contacting us directly. Once unsubscribed, your email will be removed from our mailing list.

Marketing communications

We may send product or service updates to your email if you’ve made a purchase with us. You can opt out of marketing communications at any time at no cost, using the unsubscribe link in our emails or by contacting us.

Cookies

We use cookies to improve functionality, personalize content, and analyze traffic. Cookies are small text files stored in your browser. You may configure your browser to block or delete cookies; however, some features may not function correctly without them. We may also use cookies for analytics and advertising purposes. You can manage your cookie preferences at any time through your browser settings.

Analytics

We may use third-party tools such as Google Analytics to better understand user behavior and improve our services. Data collected through these tools is anonymized and used solely for analytical purposes. You can opt out of analytics tools by installing browser add-ons or disabling cookies through your browser.

Data retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, your data is deleted or anonymized.

Your rights

As a data subject, you have the right to:

• Access your personal data

• Request corrections or updates

• Request deletion when applicable

• Object to or limit certain types of processing

• Revoke consent at any time

To exercise these rights, please contact us at info@urbanpacestudios.com. We may request identification to process your request.

Supervisory authority

If you believe your data has been misused or your rights have been violated, you may file a complaint with Mexico’s data protection authority (INAI).

Jurisdiction and applicable law

This policy is governed by the laws and regulations of the United Mexican States. By using our services, you agree to submit to the jurisdiction of the courts of Mexico City for any dispute related to this policy.